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Black screen

Bread_Slice
Level 2

So I just got my Oculus out of the box. The instructions say to just turn on the Oculus by holding down the power button for 2 seconds, it boots up and you're in the vr world. But when I press the button it shows the logo then goes to a black screen and stays there. I can't get it to do anything. I thought it was on low battery but the next day when it was at full charge it still continued. I've logged in already through my phone and I already have an account. After failed attempts I've just done a factory reset but instead of working like what I've read from others the problem still continues. I have no idea what the problem is

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