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Bought "Into the Radius" in Oculus store..error

ragan.murphy
Level 3

Wont open.

It tried to load Epic C++ file. Still wont open??

 

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hey there! If you haven't already, please try reinstalling the game. You can also disable any antivirus software that you might have running and see if that helps. In addition, make sure that your device meets system requirements as the game runs on Windows 10. If you're playing on Quest 1/2 you will need Oculus Link. If you still need assistance, please contact support HERE.

I fixed the problem by Repairing the C++ Runtime install that came with the game.