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Can't access acount info or see my games

Double0Mega
Level 2

I can't see any of the games i have or my account info.  It just keeps saying that it can not connect.

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @Double0Mega! Have you recently changed your email address/password/username? If yes, you may need to resync your setting with the headset. To do this open the Oculus app on your phone, go to settings, select the headset and wait until it connect, after 5 min reboot the headset. If you need further assistance, please submit a ticket with us and we will be happy to assist you. Thanks!