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Can't access any app - shows Resume/Quit page [Quest]

Belgarion666
Honored Guest

Started last night. I can't access any app - it opens the 'Resume/Quit' page for each app with unresponsive buttons.

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey Belgarion666! We see you're unable to access your apps and we'd like to help you get to your games. Here are a few tips to resolve this issue:: 

  • Try logging out of the Oculus app and then logging back in.
  • Try uninstalling the Oculus app and then reinstalling it. 
  • Reboot your headset. Click here for the instructions to reboot you headset.

 

If you continue to experience issues once you've tried these steps, please feel free to send us a PM and we'd be happy to help. Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey Belgarion666! We see you're unable to access your apps and we'd like to help you get to your games. Here are a few tips to resolve this issue:: 

  • Try logging out of the Oculus app and then logging back in.
  • Try uninstalling the Oculus app and then reinstalling it. 
  • Reboot your headset. Click here for the instructions to reboot you headset.

 

If you continue to experience issues once you've tried these steps, please feel free to send us a PM and we'd be happy to help. Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Belgarion666
Honored Guest

It started working again. Don't know what happened. Thanks anyway.

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