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Can't access pages of cross-buy game & some games aren't displayed in store

tanubon
Heroic Explorer

https://www.oculus.com/experiences/quest/section/2335732183153590/

https://www.oculus.com/experiences/rift/section/2336123376469541/

 

Both page not found. When I asked on Reddit, there was a person who could see, so it seems that there is regional access restriction. I'm live in Japan. The reason is unknown. I also contacted support 3 months ago and got a reply to confirm, but nothing has been resolved. If it's not intentional, please fix as soon as possible.

 

And there aren't Asgard's Wrath, Lone Echo 2, Stormland (maybe more) in Oculus original games section of store. Both stores of PC app & phone app. If I search by game name, it will be displayed, but it's not in the list. This could also be a regional restriction, but it's completely inconsistent and doesn't make sense. Maybe there are many other games that don't appear in the list.

2 REPLIES 2

shogunmn
Heroic Explorer

Interesting. I am able to access both links. Do you have access to your library? I am in the U.S. but some of us are experiencing  no options on the store pages logged in that the titles can be downloaded. This is both for the Oculus App and online pages. Some profile's libraries are completely gone disabling the platform and fixes coming supposedly. Here is what I see on my end (Lone Echo). Note where in the In-app purchases should be a button in the App or online state purchased. 

 

Echo VR.jpg

No problem on library & store page.