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Can't install Oculus app

IIVRII
Level 2

Hi I just got a Quest 2 and I was installing the Oculus app but unfortunately I wasn't able to do so. I followed the instructions for installing the software to my second drive and I get the admin permissions message to pop up. After I accept this I see the installer pop up as a background process and then close. I looked into a lot of different fixes, but when I scrolled through my OculusSetup.log I saw that the software was trying to find a drive to install to. I have 3 drives, but my c drive is just big enough for windows so I won't be able to install the software there. The log shows all 3 drives, but it chooses to write to the C: drive which doesn't have enough space so it aborts the process. The other two drives have more than enough space for the application so that shouldn't be an issue. I would appreciate any help as I was eager to finally hop into vr.

Specs
i7 3770k 4.6ghz
Evga RTX 3080
16GB DDR3
Gigabyte z77x-ud3h

Setup log info

[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-librarian. Size: 1.981279 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-runtime. Size: 86.611227 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-drivers. Size: 16.861072 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-compat. Size: 7.253191 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-client. Size: 360.263576 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-home. Size: 1.8E-05 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-redistributable-installer. Size: 0.684115 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-diagnostics. Size: 27.019485 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-overlays. Size: 0.594985 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-dreamdeck-nux. Size: 564.999135 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-touch-tutorial. Size: 835.313082 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-avatar-editor. Size: 1.8E-05 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-dash. Size: 135.034711 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-platform-runtime. Size: 9.812963 MB
[Info] [4/2/2021 8:27:03 PM] Queuing app download: oculus-worlds. Size: 3306.071645 MB
[Debug] [4/2/2021 8:27:03 PM] Found candidate install locations: [D:\, E:\]
[Error] [4/2/2021 8:27:03 PM] Couldn't find a valid install location for drive C:\!
[Error] [4/2/2021 8:27:03 PM] Unable to find an install location with enough free space.
[Debug] [4/2/2021 8:27:11 PM] Initialising Analytics.
[Debug] [4/2/2021 8:27:11 PM] Querying machine metadata.
[Debug] [4/2/2021 8:27:11 PM] Anti-virus found: Windows Defender(393472, Disabled, Up-to-date)
[Debug] [4/2/2021 8:27:11 PM] Anti-virus found: 360 Total Security(335872, Disabled, Up-to-date)
[Debug] [4/2/2021 8:27:11 PM] Starting preflight checks.
[Debug] [4/2/2021 8:27:11 PM] RunCheck 'Dawn.Preflight.ConfigInitialisedCheck' succeeded.
[Debug] [4/2/2021 8:27:11 PM] RunCheck 'Dawn.Preflight.ConfigGestaltCheck' succeeded.
[Debug] [4/2/2021 8:27:11 PM] RunCheck 'Dawn.Preflight.CpuArchitectureCheck' succeeded.
[Debug] [4/2/2021 8:27:11 PM] RunCheck 'Dawn.Preflight.OsVersionCheck' succeeded.
[Debug] [4/2/2021 8:27:11 PM] RunCheck 'Dawn.Preflight.HotfixCheck' succeeded.
[Debug] [4/2/2021 8:27:11 PM] RunCheck 'Dawn.Preflight.InstallLocationCheck' failed.
[Error] [4/2/2021 8:27:11 PM] Aborting installation due to failed preflight check.
[Debug] [4/2/2021 8:27:24 PM] Removing working directory.
[Warning] [4/2/2021 8:27:24 PM] Exception deleting 'C:\Users\micha\AppData\Local\Temp\OculusSetup-4e5b8779-43eb-430e-827f-fb46f67522d0':
System.UnauthorizedAccessException: Access to the path 'DaybreakNative.dll' is denied.
at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [4/2/2021 8:27:24 PM] Scheduling delete of 'C:\Users\micha\AppData\Local\Temp\OculusSetup-4e5b8779-43eb-430e-827f-fb46f67522d0' on next reboot.
[Debug] [4/2/2021 8:27:24 PM] Exiting with code 1.


[Debug] [4/2/2021 8:27:53 PM] Starting up _OculusSetup v1.16.0.0.
[Debug] [4/2/2021 8:27:53 PM] Command-line arguments: [/drive:E, --setupPath, C:\Users\micha\Documents\OculusSetup.exe]
[Error] [4/2/2021 8:27:53 PM] Unable to parse command line arguments

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey! We'd like to check out your Oculus Setup Logs in full along with your System Information file. Can you please click here to submit those to us? Thanks!