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Can't update some if not most games

assettomio
Level 5
For some games (I've got a pretty big list of pending updates) I need to install additional 3rd party software it says, but instead of then getting the popup to install said software, I keep getting popups like "Recordstore19: record must have id", and "Recordstore18: record must have id", and at some point I even got an error message saying "OVR63904737"..
I have tried several reboots, I had tried disabling the firewall and antivirus all together, I have tried downloading the oculus setup tool and doing a repair, I have tried logging out and logging back in, and I have tried all those things while force starting windows update, none of these things made any difference..
Anybody got any ideas? They'd be appreciated

27 REPLIES 27

assettomio
Level 5
Oculusclienterror seems to say Server closed connection a lot

cybereality
Level 15
Yes, please upload your logs.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

Karaya2
Level 2
Good news: Whatever you guys did, it worked. My Oculus Home is back to is normal condition. Thanks a lot!

assettomio
Level 5
g

cybereality
Level 15
Thanks. I will share the info with the team.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

assettomio
Level 5
K thanks man

assettomio
Level 5
@cybereality The oculus update just now fixed it, thanks

assettomio
Level 5
Hm problem is back, though just for a few games now