02-03-2022 02:14 PM
02-14-2022 08:31 AM
Same
02-14-2022 02:51 PM
Hi squidboy420! We see both of you are having the same issues. Please try these troubleshooting steps below to see if this resolves your issue.
Please let us know if this worked.
We hope you find this information helpful!
03-07-2022 08:10 PM
Hello,
I have done both but my issue hasn’t changed. My video doesn’t have the Unsync and sync button when clicking the 3 dots icon. Please advise of what I should do.
06-26-2022 12:10 AM
Hey, try uninstalling the app again if you still have the issue, I had the same issue, I just had to uninstall the app and it worked for me. Try it out!
12-20-2022 12:35 PM
i can’t upload a video that’s 59:17 mins long to my phone i know it’s a long video but it doesn’t even say “sync” when i try to it just says share, view info and delete. i’m please tell me how to sync it.
12-20-2022 12:47 PM
Hey there @hazzyporter56, we see you are having issues sync your videos on your phone. We understand how inconvenient this may be, but we're here to assist you all that we can. We do want to let you know that VR videos over a minute long need to be individually synced from VR. Also, videos over 1mb can't be synced and must be transferred using a cabled connection.
If you want to read more on syncing options, please visit this article HERE. Hope this information was useful and please don't hesitate to reach back out to us if you have any other questions.
08-01-2023 07:23 PM
I tried that and I need help cause I have the same thing u have and those vids r for YouTube and I need help fixing that
08-01-2023 07:25 PM
I need help because I have the same problem
08-01-2023 07:26 PM
I still need help