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Canadian resident postal code entry issue.

Level 2

I’m trying to order the replacement face mask that oculus is offering. As I was filling out the form, I was unable to enter my postal address. Can anyone address this issue?


I just applied and it worked fine. Remember the space in middle as in : X6X 6X6

Volunteer Moderator
Volunteer Moderator

I also ordered mine from Canada without issue. If you’re still having trouble, try going to your profile on In the Devices section, there was a button to directly apply for the free silicone cover, and when I pressed that, all my info was already filled out and I didn’t have to enter anything. I don’t know if that’s the case for everyone, or only if you’ve ordered hardware directly from Oculus before.

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