03-06-2022 11:22 AM
Is it possible to cancel a refund request?
03-06-2022 11:36 AM
Hey IXX_Dracus, once a refund request is initiated it isn't cancellable. You will be able to repurchase the app or game once the request has been approved. We're of course here for 1 on 1 help should you need it. Please click here https://metaque.st/CommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.
12-21-2022 02:16 PM
Do I have to wait for the refund to process before repurchasing the game
12-21-2022 02:20 PM
Hey there! That's a great question. We would love to answer this for you. Yes, you must wait for the refund to be completed before purchasing the game again. This can cause errors within the system. We hope this helps!