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Cannot Make Purchases

Theatresmiles
Honored Guest

I bought my my quest on April 29th, 2022 today is May, 22nd and I still cannot make purchases. I've had an open ticket with customer service for over 3 weeks. Has anyone else had this issue and was it ever resolved for you? I keep asking for credit because I might as well, but I can't even use the credit until my issue is resolved. Does anyone have any tips for getting customer service to resolve tickets? 

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