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Cannot Pay For Anything

MiahFC
Honored Guest

Hello,

Just for my Oculus Quest 2.

I'm trying to purchase games from your store using my PayPal account as for some strange reason Oculus won't accept my debit card.

When I try to purchase something with my PayPal I get the below message.

Purchase Failed.

GraphQL server responded with error 1383118: We noticed something unusual and, for your security, this request couldn't be completed. Please try again later, or visit our Help Center.

End of message.

And every time I contact customer support they say wait 3-5 business days and I still haven't gotten any response.

I would really appreciate some help as all I have got is demos and can't get more content.

Thank you

1 REPLY 1

cherylmac13
Explorer

Hi- Did they manage to sort this for you - if they did what was the reason as this has been going on for months now for me and they are doing nothing to help. What business doesn't want your money it makes no sense.