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Cant purchase a game

michal_lacko_3
Level 3
Hi,

so today i was asked if i wish to continue my acc with oculus or with FB, i choose FB <- not sure if this is relevant or not.

Later i wanted to buy a game, i could not in VR i got a message i need to finish my purchase outside.

I did receive an email with a link to the game, so i go buy it, i do use my PIN, for 10 seconds nothing happens, then the modal window changes and also crashes with 
"This content is blocked. Contact the site owner to fix the issue."

I also tried to add my credit card again but it also crashed with the same message.

I did use chrome.

So its frustrating, any help ?
5 REPLIES 5

OculusSupport
Oculus Community Manager
Oculus Community Manager
@"michal.lacko.3" If you haven't already, please create a support ticket with us here and we will be happy to assist you. - Clint

michal_lacko_3
Level 3
Hi Oculus support, ok will do.

PITTCANNA
Level 11
use the app on your phone to add billing, its under the settings tab.

michal_lacko_3
Level 3


use the app on your phone to add billing, its under the settings tab.


thx this did actually work !
Seems the problem is only on the page, but the mobile app works!

Omppuw
Level 2
I have the same issue, trying to buy a beat saber using the Oculus website and it just always go on a white screen and "This content is blocked. Contact the site owner to fix the issue."

I just trying the Oculus mobile app...............and it worked!