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Cant reach oculus service

1charon1
Level 2

This has been a annoying bug for a while now, ive contacted support several times, first time it worked, then it went back to saying "cant reach oculus service" can someone give me tips?

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey 1charon1! We want to ask some clarifying questions in order to provide you with steps that are most accurate to your situation, please get back to us with the following information:

  • Are you receiving this error on the mobile app or the PC application
  • Are you using a VPN when connecting to Wi-Fi?
  • What steps have you taken in order to resolve the issue?

Once we have a better idea of the issue, we will be better able to continue with troubleshooting! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing back form you