06-14-2021 02:28 PM
06-14-2021 02:36 PM
If you’ve tried all troubleshooting options and nothing works, i suggest outing to someone to check the hardware because there’s a possibility that the inside of the headset needs to be checked on. i’m no professional, but that’s your best bet at this point
06-17-2021 06:12 AM
HI @Logangbaker12345, please open a support ticket with us here. Thanks!