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Charged twice for same game PLEASE help

chickpea6
Level 2

I purchased beat saber  I was charged twice in my bank account how do I get my money back for the extra charge. I can't do a normal return because I will only get one charge worth back. Again I was double charged. I can't find a customer service link to speak to somebody about this who do I talk to please support if you could reply I would appreciate it greatly

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there, chickpea6! We know this double charge for a game can be concerning, and we'd love to assist you. Please reach out to our support team using the following link to get this sorted out https://metaque.st/Support. 👍