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Connection problems with link

DracoSacked
Level 2

Been having a issue with the Oculus App. When plugging in my Quest 2 the app just pops up with the little square and loading symbol. Even gives me the connect prompt. Then it will say "unable to connect to Oculus service" and will try to make me repair the software. Ive tried to reinstall it, repair it and everything else i can think of at this point. The crazy thing is my SideQuest still works fine. detects it and everything no issues there. i just wanna be able to play on steam VR.

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there! We'd be interested to look further into this and to see if the problem persists in both Steam VR and Oculus Home. Please click here to submit a ticket and include your Oculus Diagnostics Logs. Thanks!