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Controller is very slow on charging on the charging dock

shadowflame11
Level 2

So I have the oculus quest 2 and I have the charging dock and the charging dock charges my left controller and oculus just fine but when it comes to my right controller I’ve had it on the dock for hours and it hasn’t gotten more than 30% so I was wondering if I could get some help with this 

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there, Shadow! This sounds like it would be frustrating. For us to assist you in the proper manor please submit a support ticker here so an agent can contact you and find out more about the situation and what options are available for you. Alternatively you can send a PM by clicking here or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. Hope this helped! 😃👍