05-06-2022 04:54 PM
My right controller for my Quest 2 won't turn on. I've attempted changing the batteries, the battery brand, restarting the headset, etcetera. Any help or battery brand recommendations?
Solved! Go to Solution.
05-07-2022 08:30 AM
Hey Spook-A-Wook! We'd love to help out! Please send us a private message as we would like to collect some photos of your battery compartment. Please take a picture of the connectors where the battery rests. Please copy and paste this link into your browser https://metaque.st/CommunitySupport or click on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. In the mean time, please also attempt to unpair and repair your controllers:
First,
After your controllers are unpaired, complete the following to repair your controllers
If not already done, insert the included battery into the controller, then tap Continue on the Oculus app.
In your private message, please let us know if the process of unpairing and repairing your controllers had any effect on whether or not your right controller turns on and send u as picture of the. We look forward to hearing back from you! Once again, please copy and paste this link into your browser https://metaque.st/CommunitySupport or click on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.
05-07-2022 08:30 AM
Hey Spook-A-Wook! We'd love to help out! Please send us a private message as we would like to collect some photos of your battery compartment. Please take a picture of the connectors where the battery rests. Please copy and paste this link into your browser https://metaque.st/CommunitySupport or click on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. In the mean time, please also attempt to unpair and repair your controllers:
First,
After your controllers are unpaired, complete the following to repair your controllers
If not already done, insert the included battery into the controller, then tap Continue on the Oculus app.
In your private message, please let us know if the process of unpairing and repairing your controllers had any effect on whether or not your right controller turns on and send u as picture of the. We look forward to hearing back from you! Once again, please copy and paste this link into your browser https://metaque.st/CommunitySupport or click on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.