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Controllers quest 2 not pairing

guirlou
Level 2

Controllers not working 

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey Guirlou, we don't like hearing that you're unable to pair your controller to your Quest 2 device. Let's get this figured out so we can get you back to playing in virtual reality!

 

Before trying to pair your controller again you should remove your old pair of batteries and let them sit for at least 30 minutes before inserting a new pair. Once you've done that, please use these instructions to try and pair your controller to your Quest 2. If you're still unable to get your controller to pair with your Quest device you may need to contact our support team here for more information. We hope this helps!