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Don’t know how to create a ticket for unable to add payment method

SLAYER.TV
Level 2
  • I try to look for everything and every step and I tried to find where to make a ticket and I could not find it
1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hello SLAYER.TV, We know how important it is to add a payment method so you can experience all the great apps in VR! Please try to add a new or different card to your account. If that doesn't work, try to create a new PayPal or use an existing one and see if you run into the same issue. If none of these steps work for you, then please reach out to your financial institution and ensure there is no hold on your account. If you still require assistance, then you can submit a support ticket by clicking the link here.