Despite having what I thought would be a decent-enough PC to run games over Link with my Quest 2, I just constantly drop frames and it makes the experience unplayable. I have checked the service.txt files and get the error:
Code: -6100 -- ovrError_XRStreamingGeneralIssue
Description: Frame 74885 dropped due to encoder backup
Specs: Ryzen 3700x
EVGA RTX 2070 Super black
24g of ram 3600mhz
MPG B550 Gaming Plus
When I try the USB test on Oculus, I get 3.6gb.
This issue has gotten worse and worse in the last few months and now playing PC games on my Quest 2 is not doable. I have tried changing the resolution down to 0.7, which is the lowest I can go, and I still drop frames just the same. I have tried many different options on Nvidia control panel, tried turning off my overclocks and GPU acceleration, different cables and ports, turning the processes OVRserver_x64.exe, vrserver.exe, vrcompositor.exe, and the game I am mainly trying to play's exe (Into the Radius), fiddled around with oculus debug tool, etc.... Please suggest anything at this point, I have been trying for days
Hey, michaelcody07! We want you to have a smooth and fun gameplay experience, so if you could please make sure that you're using our link cable for the best possible gameplay. If you're still experiencing these issues while using the Oculus Link, we will link an article here to help you when experiencing performance issues with the Oculus Link. For any other questions, please do not hesitate to ask.
Yeah, this didn't help at all. I need serious technical help, not a bot telling me to turn it off and on again. This is a serious issue and I'm not happy about it at all. I purchased the Quest 2 with the idea that I would be able to play PCVR games and now half the point of why I bought the device doesn't work.
Hey there, michaelcody07! Lets see what we can do, please try theses steps out to see if you notice any changes:
We hope these steps workout! If not, please submit a support ticket with your Log files attached. Follow the link here to submit your support ticket: https://metaque.st/Support! If the articles don't help out, please click "this didn't solve my issue" to start an email or chat conversation! Below are the steps to collect your log files:
Have a wonderful rest of your day!