Mine was working fine as well up until a few days ago (desktop) Now I am getting a hardware error and black screen. It never comes on anymore. I tried it on an older computer and it comes on, but not my main gaming computer that it has worked on since day 1. I rolled back a Nvidia driver, but that didn't fix it. It started not working after the latest windows update a few days ago... I haven't been able to get the headset to start since....
Are your gpu drivers up to date?