I am trying to purchase the monthly subscription for fitxr on my sons account. You get a free trial so I click continue to payment. A white screen comes up saying its connected to my bank and to return to the old screen. So I do, and nothing happens. I just get sent back to the "learn more" screen. I don't know what to do. I can't purchase the subscription through the oculus store, only through the game and I cant do anything, just stuck in this loop.
Thank you for the clarification! We'll definitely take a look at this with you, but will need to dig into your account. Can you please send us a PM so we can go over some account information?
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