06-06-2022 06:16 AM
how do you factory reset your quest without the app? I set an unlock pattern on my quest a while back, unfortunately i havent played in a while and so when i tried to i forgot the pattern. The app wont let me go to advanced setting to reset without the pattern and i cant change the pattern if i dont know the pattern. Is there a way to manually factory reset with the button on the headset?
06-06-2022 11:40 AM
Hey Leezarddd, you're following all of the right steps here, and we're happy to help you get back in your headset. You can in fact manually factory reset your headset!
Here are the steps for how to factory reset using your headset:
After you factory reset, you should be able to set your headset up again and get in without the unlock pattern!
01-01-2023 11:00 PM
How do I pair my quest 2 to the app again after I already factory reset it. I
01-02-2023 08:42 AM
Not to worry! @beanboi42o! We understand that you're having problems pairing your controllers after doing a factory reset. So let's get started right away so you can enjoy the VR world again. Before we begin troubleshooting, we'd want to ask you some questions to gain a better understanding:
If you haven't already, we'll provide some troubleshooting steps below for you to try:
If, after completing this, the issue continues, we strongly advise you to contact our fantastic support team.
01-03-2023 09:12 AM
Hello! Hope your day is good so far. We're just following up with you today to see if you were able to pair your controllers. Let us know if you still need assistance. We'll be here!