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Fedex lost my Quest

Anonymous
Not applicable
My tracking number states that my package was delivered to my workplace and signed by someone called Kwan, but we don't have it, called Fedex Australia a few times and email them as well with no help, Should I contact Oculus as well?
1 ACCEPTED SOLUTION

Accepted Solutions

nalex66
Volunteer Moderator
Volunteer Moderator
support.oculus.com.

i7 5820K @ 4.25GHz | RTX 3080 Ti FTW3 | Gigabyte GA-X99-UD4 | Corsair DDR4 3000 32GB | Corsair HX 750W
SSDs: Intel 660p M.2 2TB, 3x Samsung Evo 1TB | Startech PCIe 4x USB 3.0 | Startech PCIe 2x USB C 3.1 gen2

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5 REPLIES 5

FunctionsNot
Level 3
It won't really hurt so I say go ahead and cross your fingers that they are willing to help a bit 🙂

lensmandave
Level 9
You must contact Oculus. They are responsible for the delivery as they employed Fedex for the shipping.
Intel Core i7 6700K @ 4.5GHz. Asus-Z170-PRO MB - Nvidia RTX 3080 ti - 16GB DDR4 2666MHZ HYPERX SAVAGE.

Anonymous
Not applicable
I couldn't find contact information on Oculus website, no emails or contact forms, any ideas?

nalex66
Volunteer Moderator
Volunteer Moderator
support.oculus.com.

i7 5820K @ 4.25GHz | RTX 3080 Ti FTW3 | Gigabyte GA-X99-UD4 | Corsair DDR4 3000 32GB | Corsair HX 750W
SSDs: Intel 660p M.2 2TB, 3x Samsung Evo 1TB | Startech PCIe 4x USB 3.0 | Startech PCIe 2x USB C 3.1 gen2

Anonymous
Not applicable
Thank You all for the answers, Just submitted a ticket