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Frozen on load-up screen

Andymarc2210
Level 2

On starting up my Quest 2 today it just hit stuck on the loading screen with the oculus "o" now it won't turn off, even long pressing the power button has no effect. Help please ๐Ÿ™

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi there! If you haven't already, please open a support ticket with us here and we will be happy to assist you. Thanks!