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Game not working

Minvide
Level 2

Basically I logged on to play echo vr, I saw I need to update it so I did, after I did I went into echo vr when all of a sudden the game told me to update echo vr even though I did, help?

2 ACCEPTED SOLUTIONS

Accepted Solutions

OculusSupport
Community Manager
Community Manager

Hey there! Heard your Stuck on an update of Echo VR. We dislike when the device is stuck updating games. We'd love to see what we can do to help you. 

 

Can you please try the following:

  • Have you restarted the headset?
  • Try uninstalling and reinstalling the game
  • Let's make sure the headset is on version 42, if not let's update it HERE with these steps.

Please let us know if this helps you.

View solution in original post

Yes! Thank you. I turned off and back on my oculus quest, it works now! Thank you.

View solution in original post

3 REPLIES 3

OculusSupport
Community Manager
Community Manager

Hey there! Heard your Stuck on an update of Echo VR. We dislike when the device is stuck updating games. We'd love to see what we can do to help you. 

 

Can you please try the following:

  • Have you restarted the headset?
  • Try uninstalling and reinstalling the game
  • Let's make sure the headset is on version 42, if not let's update it HERE with these steps.

Please let us know if this helps you.

Yes! Thank you. I turned off and back on my oculus quest, it works now! Thank you.

We are so happy that we were able to get you back to your gaming. Do us a favor? Enjoy your weekend!