cancel
Showing results for 
Search instead for 
Did you mean: 

Game returns

Monkey3124
Honored Guest

i requested a refund and i have waited about a month now and i still havent got my money back and im getting kinda impatient

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello Monkey3124, Thanks for reaching out. We're saddened to hear that you haven't received you money back.😞 We understand why this would make you feel impatient, we would've been there before. No need to worry, we'll be here for you every step of the way to get to the bottom of this. 

 

Please PM us whenever you can and send us the following information so that we can to the bottom this and resolve this issue:

  • Full name that is linked to your Oculus account
  • Username 
  • Email linked to your Oculus account

We hope to hear from you soon! 😊

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!