Showing results for 
Search instead for 
Did you mean: 

Games involving the VR hand tracking feature lag/crash intensely

Level 2

Hi, I recently purchased a VR Oculus Rift. 


I have spent over 7 hours today trying to set it up properly, and everything seems to be working unless I play a game, for example the first contact game that appears in your library straight away.


When I play a game such as the first contact game, my headset freezes in a certain position, and I can only look up and down, my ingame hands freeze in place and do not move at all.


I have tried everything to make it work, including:


Battery replacements (taken out for over a minute then put back in)

USB port changes

Multiple sensor adjustments (I have 2 sensors)

Reinstalling the Oculus software

Re-pairing the controllers


My PC is definitely VR ready, it is well over the specific requirements to run pretty much any VR game.


I can run games that don't involve hands, like the dreamspace game extremely well with no issues.


Is there a fix to this problem I haven't tried yet?


Community Manager
Community Manager

Hey, thanks for taking the time to troubleshoot this issue on your own. We'd definitely like to take a further look into this, can you please click here to submit a ticket and include your Oculus Diagnostics Logs? Much appreciated.