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Golf+ others players disappear and screen goes black

Level 2

I will be in the middle of a public game, regardless of the course or who I'm playing with, when suddenly I turn to check on whose turn it is and everybody's gone. Then my screen goes black except for this orange or red sunburst up in the air. I can click the power button one time and then click it again and come back to the game but everybody is still gone and I have to play the rest of the round by myself. This very thing has happened four or five times now. I opened a report on the app but wanted to know if anybody else has had this issue to offer input or a solution.