After the little chant when you start up the game, I'm stuck on that screen no matter how long I wait. I've already tried uninstalling and reinstalling but nothing changed. Something i've noticed is when you try to open the game, it syncs to cloud. This doesn't happen with any of my other games so if I could find a way to change that it might work. Normally I would request a refund, but this happened after the refund terms were over.