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Grey screen "Oculus" App

Stoolker
Level 3

Hello. It's my Birthday today. My Girlfriend bought me a brand new Oculus Rift S. I've downloaded an app from the oculus website. And after picking an avatar I have a grey screen on app and nothing else. Trying to fix it for 5 hours and nothing. VR was my dream. Thanks for the best present, Oculus.2йупкарвпеорнлгошлощлждэ.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

fayaflai
Level 4

fix here: https://forums.oculusvr.com/t5/PC-VR-Development/Oculus-app-not-working-black-window-rendering/m-p/8...

Download those files and put them in a folder caled "support".
The oculus tray tool is not needed. Just make sure you close all oculus related programs running in task manager. Restart the program and it should work.

View solution in original post

11 REPLIES 11

XxValxX
Level 3

Your not alone dont worry I have the same issue

same thing here, so is the app just down right now??

 

Stoolker
Level 3

As I understood every new member has the same problem with the app. No one can go further than that Grey screen. 

XxValxX
Level 3

Oculus should be working on this issue so we are all gonna have to deal with it for now. 

fayaflai
Level 4

same issue here

fayaflai
Level 4

fix here: https://forums.oculusvr.com/t5/PC-VR-Development/Oculus-app-not-working-black-window-rendering/m-p/8...

Download those files and put them in a folder caled "support".
The oculus tray tool is not needed. Just make sure you close all oculus related programs running in task manager. Restart the program and it should work.

View solution in original post

Katz666
Level 2

same problem here.... was so excited to play it...

Falyandar
Level 2

i tried that method... but when i drag the files into the support its saying access denied i need permissions to do that..