Oh no! We want to help you get everything back up and running again. Please send us a PM with your full name on your oculus account and the email connected to your oculus account so we can help to the best of our ability! Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.