08-19-2021 05:46 AM
I'm trying to test out the new Workrooms on my Quest 2.. I have a new Workroom setup on workroom.com but when I start the app on my Quest it crashes back to the home screen... Has anyone had luck getting their install of Horizon Workroom to work? (not sure where else to ask given Horizon Workrooms is an FB product)
Thanks
08-19-2021 01:11 PM
I have the same problem, Starts up, click on create desk, goes back to the quest menu.
08-19-2021 05:23 PM
Yeah, considering it just launched, it looks like it's having some issues. The web app crashes on my PC as well when trying to complete the Setup process. I imagine this will be resolved soon.
08-20-2021 11:56 AM
I've been experiencing the same issue. Not sure the cause, and I've tried relaunching, opening with another app open, and restarting the headset.
I'll note that the first time I opened the app I had controllers turned on, and it prompted me to set them down...then returned me to the home screen and continued crashing.
08-20-2021 05:09 PM
Same issue...loops back to the Quest home page. Tried deleting and re-installing with no luck.
08-22-2021 04:35 AM
Same issue here.
08-24-2021 06:30 AM
I have the same issue. So, I can't even pair my Quest2. Please help!!!!
08-24-2021 11:12 AM
Same here...tried re-install, restart, resetting boundary. Crash on launch 100% of the time. Frustrating.
08-24-2021 12:14 PM
I've tried to uninstall/reinstall the application about 5 times throughout the last week since its release. It still crashes and takes me back to the home screen. Really annoying.
08-24-2021 11:49 PM
It works for me now!
I just had to update the system software of oculus itself.
I think the reason for the crash is because it doesn't have the desk guardian. This comes with the update.
If this worked for you give this reply a 👍