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Horizon Workrooms screenshare sound is absent

docslaughter
Level 2

Hello all.  Horizon Workrooms seems like a great start, but I can't seem to hear the audio from my laptop in the Workroom.  I'm using the Oculus Remote Desktop on an Intel MacBook Pro running Big Sur 11.5.2 with the Oculus 2 updated and restarted.  I can stream the desktop but no sound out of Chrome, Safari, or a Quicktime video.  Does anyone else have this issue?  Is there sound using the Windows Oculus Remote Desktop?

 

Also, why isn't the Oculus browser built into Workrooms?  That seems like a starter feature, right? I can use a Logitech k830 keyboard on my virtual desk, and the passthrough is now amazing!  However, there is nothing for me to use it with in the application - no browser, notes, or text on whiteboards.  I hope that all is coming and they were working on a simple but polished-looking launch.   

 

Thanks for any assistance!

9 REPLIES 9

InsomniaDoodles
Level 3

I came here with the same concern. I do a lot of video editing for my projects, and sharing sound is important! Thanks for making this topic. 

docslaughter
Level 2

Update: I have tried Oculus Remote Desktop on an ASUS Rog Gaming lappie with a core i7, 32gb ram, 1070 card on Windows 10 home v1803 with similar results.  It seemed like there was less visual lag on the MacBook, but still no sound with screen sharing.  

Mik0e
Level 2

was really excited for this but no sound is big show stopper here, no training videos, no presentations with videos embedded etc

40valve
Level 2

Indeed! Audio pass thru is an essential feature for collaboration. So, Facebook, will this be in the next beta? 

Had the same issue today. I have my output device set to Oculus Virtual Audio Device. I get sound otherwise, but no computer sound at all. There was an update today that temporarily seemed to solve my other big issue - my keyboards are not recognized so I can't connect the computer. I could briefly connect today, and found that computer sound was not playing in my headset. No response from Oculus on the ticket I sent a week ago. Looks like the app is unusable for me right now. Immerse works well however.

Beren13
Level 3

me to

Anonymous
Not applicable

I'm not sure if anyone else have noticed this. But screen share has a lot of lag for me and my colleagues. Even though we're on the same WiFi or not. With connection speeds on the higher end of what is possible. 
If you're not experiencing any lag when someone else is screen sharing. That's great. But from what we're experiencing at the moment, adding sound to such a lag filled experience would be horrible. Hence my guess to why there was no sound, was due to the screen share being so slow.

AugieAugie
Level 3

Same issue (no sound from Chrome tab or any shared application). 

 

Until the Zoom integration is live, this seemed like a great solution to hear webinar audio and watch together, but without sound it's a bust. 

 

This is from a MacBook to the Quest 2.

Anonymous
Not applicable

Also disappointed that there is no audio in workrooms as this really restricts the work collaboration for our team.  We regularly share video, podcast creations but for now we need to keep those conversations in Teams 😞

 

Hopefully it's in the next batch of iterations as I would have expected this as the first mvp