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Horizon worlds visitor count

Level 2

Something is wrong with the "My Horizon Creations" page again. [](

  • The visitor counts are not updating on some worlds but is working correctly on others. The number of visits on some worlds is "stuck" even though new visitors have been to them. This problem was not easy to notice if a creator owns or is an editor of a large number of published worlds, as the count is working correctly on many of the worlds but not on all of them. The only other place where one can see the visitor count on one's worlds is by looking at the panel by the portal door of that world when one is in the app, and the count on the portal door panel is not changing either (on the same worlds which have a "frozen" visitors count on the "My Horizon Creations" page. Could the dev team please take a look at this issue. Thank you