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How do i revert the USB "do not allow" action?

Waffly_Boi
Honored Guest

By accident i clicked the "Do not allow" option when plugging my quest into my laptop with a cable, and now i cannot access files or do anything with it, is there any easy way to revert this? Any method would be much appreciated

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, there are a couple of methods to get the allow option to pop back up. We'll list our official method below but you can also check out this thread to try out a method other users have had success with.

 

Attempt a clean reinstall of Oculus Home:

  1. Disconnect your computer from the internet.
  2. Backup any necessary content.
  3. Reboot into Safe Mode.
  4. Uninstall Oculus PC app using the Control Panel.
  5. Delete all Oculus folders from the following folder:
    • C:\Program Files
  6. Remove any Oculus folders from the following locations:
    • C:\Users\YourUserProfile\AppData
    • C:\Users\YourUserProfile\AppData\Local
    • C:\Users\YourUserProfile\AppData\LocalLow
    • C:\Users\YourUserProfile\AppData\Roaming
    • C:\OculusSetup-DownloadCache
  7. Restart your computer in normal mode.
  8. Reconnect your computer to the internet.
  9. Install Oculus PC app again using the setup tool from our website here.
  10. Run Oculus Home as Administrator.

We get that it can be tedious to complete the steps above but hope you'll reach out to us via a PM if you have any issues or any other questions. We're here to help! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!