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How to absolutely verify that Oculus (Rift, Sensor) is *working* in USB3.0 mode? (Win 10)

flexy123
Superstar
I have several tools (like USBDevView, USBTreeview etc.) for Win10 to show what devices are connected in what mode on USB. All those tools show confusing (wrong?) information, like that the Rift is at USB2.0. (The devices *are* connected to proper working (??) USB 3.0 ports, and also in Oculus when I click on devices, both, the Rift and Sensor show as "USB3.0")

I also discovered the Oculus LogFileGatherer and from what I see everything looks ok (?). Can I assume that when Oculus in the devices -> information section tells me "USB3.0" they are indeed running at 3.0 speed, regardless what some 3rd party apps says about my USB ports?

Edit: I also attached a PerfLog.

Edit2: Win 10, all the latest updates, drivers etc.

Edit3: This is not so much a support request (or I guess it is, sort-of), but rather just seeking confirmation that everything is running at USB3.0 speeds as it's supposed to be. (I plugged the XBOX wireless controller into a 2.0 port, actually right now I switched to my old Xbox 360 controller)

My Board, Asus Z87 Pro has 8x USB3.0, 2 of them Asmedia and 6x Intel.

*** SNIP, here the USB diagnostics section ***

=====================
Analysis Section
=====================
   (1) Number of Oculus USB Devices = 10
   (2) Number of Oculus 'Rift Sensor' USB Devices = 1
   (2A) Number of Oculus 'Rift Sensor' USB Devices (USB_3) = 1
   (2B) Number of Oculus 'Rift Sensor' USB Devices (non USB_3) = 0
   (3) Number of Oculus 'Camera' USB Devices = 0
   (3A) Number of Oculus 'Camera' USB Devices (USB_3) = 0
   (3B) Number of Oculus 'Camera' USB Devices (non USB_3) = 0
   (4A) Number of Oculus Devices with Manufacturer is set to Oculus = 1
   (4B) Number of Oculus Devices without proper manufacturer metadata = 9


=====================
Oculus USB Infomation
=====================
Device ID: USB\VID_2833&PID_0031&MI_00\7&11F3FFE5&0&0000
   Oculus Device: True
   Connected to USB 3 Port: True
   PnP Device ID: USB\VID_2833&PID_0031&MI_00\7&11F3FFE5&0&0000
   PnP Class: HIDClass
   Description: USB Input Device
   Manufacturer: (Standard system devices)
   ClassGuid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
   HardwareID: USB\VID_2833&PID_0031&REV_0708&MI_00; USB\VID_2833&PID_0031&MI_00;
   Related: [HidUsb]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ;
   Status: OK
   Caption: USB Input Device
   Name: USB Input Device
   SystemName: BLACK-RAVEN
   Service: HidUsb
   Last Error Code: 0
   Error Description:
 
Device ID: USB\VID_2833&PID_0330\WMHD302S600D7
   Oculus Device: True
   Connected to USB 3 Port: True
   PnP Device ID: USB\VID_2833&PID_0330\WMHD302S600D7
   PnP Class: USB
   Description: USB Composite Device
   Manufacturer: (Standard USB Host Controller)
   ClassGuid: {36fc9e60-c465-11cf-8056-444553540000}
   HardwareID: USB\VID_2833&PID_0330&REV_0100; USB\VID_2833&PID_0330;
   Related: [usbccgp]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; ; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; USB\VID_2833&PID_0330\WMHD302S600D7[USB Composite Device];
   Status: OK
   Caption: USB Composite Device
   Name: USB Composite Device
   SystemName: BLACK-RAVEN
   Service: usbccgp
   Last Error Code: 0
   Error Description:
 
Device ID: USB\VID_2833&PID_3031\MSFT30123456789A
   Oculus Device: True
   Connected to USB 3 Port: True
   PnP Device ID: USB\VID_2833&PID_3031\MSFT30123456789A
   PnP Class: USB
   Description: Generic SuperSpeed USB Hub
   Manufacturer: (Standard USB HUBs)
   ClassGuid: {36fc9e60-c465-11cf-8056-444553540000}
   HardwareID: USB\VID_2833&PID_3031&REV_5000; USB\VID_2833&PID_3031;
   Related: [USBHUB3]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ; USB\VID_2833&PID_3031\MSFT30123456789A[Generic SuperSpeed USB Hub];
   Status: OK
   Caption: Generic SuperSpeed USB Hub
   Name: Generic SuperSpeed USB Hub
   SystemName: BLACK-RAVEN
   Service: USBHUB3
   Last Error Code: 0
   Error Description:
 
Device ID: USB\VID_2833&PID_0330&MI_03\7&1BA2BEED&0&0003
   Oculus Device: True
   Connected to USB 3 Port: True
   PnP Device ID: USB\VID_2833&PID_0330&MI_03\7&1BA2BEED&0&0003
   PnP Class: HIDClass
   Description: USB Input Device
   Manufacturer: (Standard system devices)
   ClassGuid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
   HardwareID: USB\VID_2833&PID_0330&REV_0100&MI_03; USB\VID_2833&PID_0330&MI_03;
   Related: [HidUsb]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ;
   Status: OK
   Caption: USB Input Device
   Name: USB Input Device
   SystemName: BLACK-RAVEN
   Service: HidUsb
   Last Error Code: 0
   Error Description:
 
Device ID: USB\VID_2833&PID_0031&MI_01\7&11F3FFE5&0&0001
   Oculus Device: True
   Connected to USB 3 Port: True
   PnP Device ID: USB\VID_2833&PID_0031&MI_01\7&11F3FFE5&0&0001
   PnP Class: HIDClass
   Description: USB Input Device
   Manufacturer: (Standard system devices)
   ClassGuid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
   HardwareID: USB\VID_2833&PID_0031&REV_0708&MI_01; USB\VID_2833&PID_0031&MI_01;
   Related: [HidUsb]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ;
   Status: OK
   Caption: USB Input Device
   Name: USB Input Device
   SystemName: BLACK-RAVEN
   Service: HidUsb
   Last Error Code: 0
   Error Description:
 
Device ID: USB\VID_2833&PID_0211&MI_00\6&37A581ED&0&0000
   Oculus Device: True
   Connected to USB 3 Port: True
   PnP Device ID: USB\VID_2833&PID_0211&MI_00\6&37A581ED&0&0000
   PnP Class: OculusVRDevs
   Description: Rift Sensor
   Manufacturer: Oculus VR
   ClassGuid: {a2db2d36-9ca9-4dd8-9e46-3121a16063d2}
   HardwareID: USB\VID_2833&PID_0211&REV_0000&MI_00; USB\VID_2833&PID_0211&MI_00;
   Related: [OCUSBVID]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ;
   Status: OK
   Caption: Rift Sensor
   Name: Rift Sensor
   SystemName: BLACK-RAVEN
   Service: OCUSBVID
   Last Error Code: 0
   Error Description:
 
Device ID: USB\VID_2833&PID_0211\WMTD302S500121
   Oculus Device: True
   Connected to USB 3 Port: True
   PnP Device ID: USB\VID_2833&PID_0211\WMTD302S500121
   PnP Class: USB
   Description: USB Composite Device
   Manufacturer: (Standard USB Host Controller)
   ClassGuid: {36fc9e60-c465-11cf-8056-444553540000}
   HardwareID: USB\VID_2833&PID_0211&REV_0000; USB\VID_2833&PID_0211;
   Related: [usbccgp]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ; USB\VID_2833&PID_0211\WMTD302S500121[USB Composite Device];
   Status: OK
   Caption: USB Composite Device
   Name: USB Composite Device
   SystemName: BLACK-RAVEN
   Service: usbccgp
   Last Error Code: 0
   Error Description:
 
Device ID: USB\VID_2833&PID_0330&MI_00\7&1BA2BEED&0&0000
   Oculus Device: True
   Connected to USB 3 Port: True
   PnP Device ID: USB\VID_2833&PID_0330&MI_00\7&1BA2BEED&0&0000
   PnP Class: MEDIA
   Description: Oculus VR Headset
   Manufacturer: Oculus
   ClassGuid: {4d36e96c-e325-11ce-bfc1-08002be10318}
   HardwareID: USB\VID_2833&PID_0330&REV_0100&MI_00; USB\VID_2833&PID_0330&MI_00;
   Related: [OCULUSVRHEADSET]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ; USB\VID_2833&PID_0330&MI_00\7&1BA2BEED&0&0000[Oculus VR Headset];
   Status: OK
   Caption: Rift Audio
   Name: Rift Audio
   SystemName: BLACK-RAVEN
   Service: OCULUSVRHEADSET
   Last Error Code: 0
   Error Description:
 
Device ID: USB\VID_2833&PID_2031\MSFT20123456789A
   Oculus Device: True
   Connected to USB 3 Port: True
   PnP Device ID: USB\VID_2833&PID_2031\MSFT20123456789A
   PnP Class: USB
   Description: Generic USB Hub
   Manufacturer: (Standard USB HUBs)
   ClassGuid: {36fc9e60-c465-11cf-8056-444553540000}
   HardwareID: USB\VID_2833&PID_2031&REV_5000; USB\VID_2833&PID_2031;
   Related: [USBHUB3]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ; USB\VID_2833&PID_2031\MSFT20123456789A[Generic USB Hub];
   Status: OK
   Caption: Generic USB Hub
   Name: Generic USB Hub
   SystemName: BLACK-RAVEN
   Service: USBHUB3
   Last Error Code: 0
   Error Description:
 
Device ID: USB\VID_2833&PID_0031\WMHD302S600D7Q
   Oculus Device: True
   Connected to USB 3 Port: True
   PnP Device ID: USB\VID_2833&PID_0031\WMHD302S600D7Q
   PnP Class: USB
   Description: USB Composite Device
   Manufacturer: (Standard USB Host Controller)
   ClassGuid: {36fc9e60-c465-11cf-8056-444553540000}
   HardwareID: USB\VID_2833&PID_0031&REV_0708; USB\VID_2833&PID_0031;
   Related: [usbccgp]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ; [BLACK-RAVEN]; USB\VID_2833&PID_0031\WMHD302S600D7Q[USB Composite Device];
   Status: OK
   Caption: USB Composite Device
   Name: USB Composite Device
   SystemName: BLACK-RAVEN
   Service: usbccgp
   Last Error Code: 0
   Error Description:
 




5 REPLIES 5

VRoaaar
Protege
I noticed the same: USBDevView says 2.0, Home says 3.0. Confused...

Baz_uK
Expert Protege
I guess as long as you know your ports work as USB 3 and the sensor is plugged into said port, then just go have fun rifting and do the worry too much!

flexy123
Superstar
But I do NOT know whether ports work as USB3 or not, this is why I want a way to verify this. One issue here is also that sometimes (although rarely) the display in Oculus Home says "USB2.0" and then restarting Oculus Home shows it as USB3.0 again. I would really like to know whether this is a Oculus Home software issue, a driver issue (with Oculus USB drivers) or whether it's a hardware issue, or whether I can entirely ignore what this or that tool says about the USB port(s) in question.

bobzdar
Protege
Does the rift work ok?

xWandererx
Heroic Explorer
Holy s**t I stopped reading at "I have several  tools"