I have several tools (like USBDevView, USBTreeview etc.) for Win10 to show what devices are connected in what mode on USB. All those tools show confusing (wrong?) information, like that the Rift is at USB2.0. (The devices *are* connected to proper working (??) USB 3.0 ports, and also in Oculus when I click on devices, both, the Rift and Sensor show as "USB3.0")
I also discovered the Oculus LogFileGatherer and from what I see everything looks ok (?). Can I assume that when Oculus in the devices -> information section tells me "USB3.0" they are indeed running at 3.0 speed, regardless what some 3rd party apps says about my USB ports?
Edit: I also attached a PerfLog.
Edit2: Win 10, all the latest updates, drivers etc.
Edit3: This is not so much a support request (or I guess it is, sort-of), but rather just seeking confirmation that everything is running at USB3.0 speeds as it's supposed to be. (I plugged the XBOX wireless controller into a 2.0 port, actually right now I switched to my old Xbox 360 controller)
My Board, Asus Z87 Pro has 8x USB3.0, 2 of them Asmedia and 6x Intel.
*** SNIP, here the USB diagnostics section ***
===================== Analysis Section ===================== (1) Number of Oculus USB Devices = 10 (2) Number of Oculus 'Rift Sensor' USB Devices = 1 (2A) Number of Oculus 'Rift Sensor' USB Devices (USB_3) = 1 (2B) Number of Oculus 'Rift Sensor' USB Devices (non USB_3) = 0 (3) Number of Oculus 'Camera' USB Devices = 0 (3A) Number of Oculus 'Camera' USB Devices (USB_3) = 0 (3B) Number of Oculus 'Camera' USB Devices (non USB_3) = 0 (4A) Number of Oculus Devices with Manufacturer is set to Oculus = 1 (4B) Number of Oculus Devices without proper manufacturer metadata = 9
===================== Oculus USB Infomation ===================== Device ID: USB\VID_2833&PID_0031&MI_00\7&11F3FFE5&0&0000 Oculus Device: True Connected to USB 3 Port: True PnP Device ID: USB\VID_2833&PID_0031&MI_00\7&11F3FFE5&0&0000 PnP Class: HIDClass Description: USB Input Device Manufacturer: (Standard system devices) ClassGuid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da} HardwareID: USB\VID_2833&PID_0031&REV_0708&MI_00; USB\VID_2833&PID_0031&MI_00; Related: [HidUsb]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ; Status: OK Caption: USB Input Device Name: USB Input Device SystemName: BLACK-RAVEN Service: HidUsb Last Error Code: 0 Error Description:
Device ID: USB\VID_2833&PID_0330\WMHD302S600D7 Oculus Device: True Connected to USB 3 Port: True PnP Device ID: USB\VID_2833&PID_0330\WMHD302S600D7 PnP Class: USB Description: USB Composite Device Manufacturer: (Standard USB Host Controller) ClassGuid: {36fc9e60-c465-11cf-8056-444553540000} HardwareID: USB\VID_2833&PID_0330&REV_0100; USB\VID_2833&PID_0330; Related: [usbccgp]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; ; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; USB\VID_2833&PID_0330\WMHD302S600D7[USB Composite Device]; Status: OK Caption: USB Composite Device Name: USB Composite Device SystemName: BLACK-RAVEN Service: usbccgp Last Error Code: 0 Error Description:
Device ID: USB\VID_2833&PID_3031\MSFT30123456789A Oculus Device: True Connected to USB 3 Port: True PnP Device ID: USB\VID_2833&PID_3031\MSFT30123456789A PnP Class: USB Description: Generic SuperSpeed USB Hub Manufacturer: (Standard USB HUBs) ClassGuid: {36fc9e60-c465-11cf-8056-444553540000} HardwareID: USB\VID_2833&PID_3031&REV_5000; USB\VID_2833&PID_3031; Related: [USBHUB3]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ; USB\VID_2833&PID_3031\MSFT30123456789A[Generic SuperSpeed USB Hub]; Status: OK Caption: Generic SuperSpeed USB Hub Name: Generic SuperSpeed USB Hub SystemName: BLACK-RAVEN Service: USBHUB3 Last Error Code: 0 Error Description:
Device ID: USB\VID_2833&PID_0330&MI_03\7&1BA2BEED&0&0003 Oculus Device: True Connected to USB 3 Port: True PnP Device ID: USB\VID_2833&PID_0330&MI_03\7&1BA2BEED&0&0003 PnP Class: HIDClass Description: USB Input Device Manufacturer: (Standard system devices) ClassGuid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da} HardwareID: USB\VID_2833&PID_0330&REV_0100&MI_03; USB\VID_2833&PID_0330&MI_03; Related: [HidUsb]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ; Status: OK Caption: USB Input Device Name: USB Input Device SystemName: BLACK-RAVEN Service: HidUsb Last Error Code: 0 Error Description:
Device ID: USB\VID_2833&PID_0031&MI_01\7&11F3FFE5&0&0001 Oculus Device: True Connected to USB 3 Port: True PnP Device ID: USB\VID_2833&PID_0031&MI_01\7&11F3FFE5&0&0001 PnP Class: HIDClass Description: USB Input Device Manufacturer: (Standard system devices) ClassGuid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da} HardwareID: USB\VID_2833&PID_0031&REV_0708&MI_01; USB\VID_2833&PID_0031&MI_01; Related: [HidUsb]; [BLACK-RAVEN]; PNP_BUS_0[Bus]; PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&11583659&1&A0[Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)]; ; Status: OK Caption: USB Input Device Name: USB Input Device SystemName: BLACK-RAVEN Service: HidUsb Last Error Code: 0 Error Description:
I guess as long as you know your ports work as USB 3 and the sensor is plugged into said port, then just go have fun rifting and do the worry too much!
But I do NOT know whether ports work as USB3 or not, this is why I want a way to verify this. One issue here is also that sometimes (although rarely) the display in Oculus Home says "USB2.0" and then restarting Oculus Home shows it as USB3.0 again. I would really like to know whether this is a Oculus Home software issue, a driver issue (with Oculus USB drivers) or whether it's a hardware issue, or whether I can entirely ignore what this or that tool says about the USB port(s) in question.