cancel
Showing results for 
Search instead for 
Did you mean: 

How to change oculus pin if i cannot access my old email address

frhndiaaa
Level 2

Hi. I forgot my pin number and have a problem to change it as i also forgot my password of my old email address and unable to retrieve it. Thus i cannot change to new email address or new pin number. I have tried all the solutions and article related to the problem but somehow still cannot fix my problem. Please help me asap . I wanna buy a new game

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there frhndiaaa, thanks so much for reaching out to us about your account's pin. Account security is an important aspect of anyone's overall experience, which is why we're determined to help you get back in the game. Now since this requires us to change account information, you'll need to submit a support ticket with us over on our support site. Cheers!