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How to pair quest 2 to multiple phones

Slosshy
Level 2

I own a Quest 2. I made an account, paired my phone with the code, and it was set. I made another account for a family member, but when they download the app and try to pair their phone on their account, the code does not show up. Any ideas?

3 REPLIES 3

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey Slosshy! Your Oculus Quest 2 can only be paired to one mobile device at a time, which is most likely the cause of the lack of code. 

 

If you need any further assistance getting your device paired, please feel free to look at this troubleshooting article or reach out to us by creating a support ticket here!

Is there any way to unpair my own phone?

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there bud. We understand you would like your phone to be unpaired from your Quest 2 so a family member can pair their phone. Here are some troubleshooting steps for you and your family member to try:

 

  • Clear the Bluetooth cache on the phone
  • Power cycle the phone and the headset.
  • Uninstall and reinstall the Oculus application on the phone.
  • Ensure the phone and headset are connected to same wireless network.
  • Last Resort: Factory reset the headset. This will return the software to its original settings before it was paired to your phone.

Please let us know if you need any further assistance, or if any of these steps work for you. 😊👌