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I cannot hear sound from my headset

njw2015
Honored Guest

I cannot hear sound from my headset

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey njw2015,

 

We see you're not able to hear audio coming from your headset, and we're happy to help provide some steps to resolve this.

 

If you have Quest/Quest 2, make sure you've turned the volume up on the headset itself. There are volume (+) and (-) buttons on the bottom right of the display. 

 

If you have Oculus Go, the volume buttons are on the top left of the display.

 

If you have Rift/Rift S, you'll want to make sure that Windows has your headset as the current audio device. You can check by clicking the speaker icon on your Start bar, and you can control the volume from there as well.

 

If none of that helped, can you tell us a bit more about which device you're using, and what you've already tried? We'll keep an eye out for your response.

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