I cant App Share Games on the New Quest 2

[BugBlaster]

Hi I am trying to share apps on my new Quest 2 but it will not let me as the apps are shared on a quest that has been returned because of a fault. I have deleted the data remotely on the Old Quest but this doesn't remove the app Sharing. How can i get around this problem?

[OculusSupport]

Hi @BugBlaster , If you haven't already please click here to submit a ticket so we can help. Thanks!

[SirSnuffleupagus]

Did you find a solution? I am experiencing the same problem.

[BugBlaster]

they have now replied but I have not tried it yet

[Gatleonhart]

Did you ever get this solved? I'm having the exact same issue and the chat person keeps asking me to do a factory reset on both devices so I don't think "Albert" quite understands what's happening here.