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I would love to buy the Oculus Quest 2 - but your payment methods are not working

GraceRage
Level 2

‎01-27-2022 07:21 AM

I am trying to purchase the Oculus Quest 2 256GB.  I have tried 3 different credit cards and PAYPAL which has my card linked, It states the same message on all of them "There was a problem trying to add this credit card. Please try again or use a different payment method."  Well, I have tried multiple times and even called my bank, where they told me I have no issues!  Please fix it as soon as possible or perhaps you don't want my money?  

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1 REPLY 1

OculusSupport
Community Manager
Community Manager

‎01-27-2022 04:20 PM

We totally understand how you must feel with this. We would recommend submitting a ticket to our support team so we can look more deeply into this with you and get a solution! https://ocul.us/ContactSupport

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