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I would love to buy the Oculus Quest 2 - but your payment methods are not working

Level 2

I am trying to purchase the Oculus Quest 2 256GB.  I have tried 3 different credit cards and PAYPAL which has my card linked, It states the same message on all of them "There was a problem trying to add this credit card. Please try again or use a different payment method."  Well, I have tried multiple times and even called my bank, where they told me I have no issues!  Please fix it as soon as possible or perhaps you don't want my money?  


Community Manager
Community Manager

We totally understand how you must feel with this. We would recommend submitting a ticket to our support team so we can look more deeply into this with you and get a solution!