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India payment issue

M_i_c_a
Level 4

My friend is unable to make purchases in the Oculus store with her Quest 2.  She signed up for 7 days trial of FitXR and the trial has ended.  Also the payment for this isn't going through. Is there a work around? I've gifted many games/apps, but not sure how to pay for her subscription...  Thanks

Vector Reboot Studio
1 ACCEPTED SOLUTION

Accepted Solutions

The issue was resolved by changing the payment method to another. 

Vector Reboot Studio

View solution in original post

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hey @M_i_c_a! We know this can be confusing, so we'd love to point you in the right direction! 

 

As for FitXR issues that have arisen, we suggest reaching out to their support team as they would be able to best resolve the issue. 

The issue was resolved by changing the payment method to another. 

Vector Reboot Studio