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Installer won't install!! Service 'OVRLibraryService' exited with code 1066+13.

sotti
Level 4
I was having issues where I would get the oculus app saying it needed to update and was stuck in a loop.  So I re-ran the installer and did a verify and it failed.  Now I don't have the app installed and I can't get the installer to complete.

I can upload the logs, but basically the OVRLibrary is exiting with code 13 during the install.  I cleared my logs and am running it again now.  I'll have clean logs to attach in a bit.
20 REPLIES 20

sotti
Level 4

[Debug] [6/24/2017 9:13:04 PM] Starting up OVRLibraryService v1.16.0.0.
[Debug] [6/24/2017 9:13:04 PM] Starting up.
[Warning] [6/24/2017 9:13:04 PM] IPC connection attempt failed!
[Debug] [6/24/2017 9:13:04 PM] IPC thread running; waiting for Oaf to connect.
[Debug] [6/24/2017 9:13:04 PM] App libraries for this user: []
[Debug] [6/24/2017 9:13:04 PM] OVRLibraryService starting in service mode.  Arguments: [install-package, C:\OculusSetup-DownloadCache\oculus-runtime.zip, C:\OculusSetup-DownloadCache\oculus-runtime.zip.sig]
[Debug] [6/24/2017 9:13:04 PM] Creating NTFS transaction.
[Debug] [6/24/2017 9:13:04 PM] Validating 'C:\Program Files\Oculus\tmp\f315acbf-8874-48b6-9907-994dbebc1c40\package.zip' against signature 'C:\Program Files\Oculus\tmp\f315acbf-8874-48b6-9907-994dbebc1c40\package.sig.
[Debug] [6/24/2017 9:13:04 PM] File hash for C:\Program Files\Oculus\tmp\f315acbf-8874-48b6-9907-994dbebc1c40\package.zip: f79a806f498b3f389b06614c0979600fe2439004887591e11b86c707624a8c50
[Debug] [6/24/2017 9:13:04 PM] Decrypting ciphertext signature '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' with primary key.
[Debug] [6/24/2017 9:13:04 PM] Decrypted plaintext signature 'f79a806f498b3f389b06614c0979600fe2439004887591e11b86c707624a8c50'.
[Debug] [6/24/2017 9:13:05 PM] Ding!
[Debug] [6/24/2017 9:13:05 PM] Loaded manifest for 'oculus-runtime' version code 10495
[Error] [6/24/2017 9:13:05 PM] Error installing file 'OVRServiceLauncher.exe'!
Daybreak.Core.Io+IoException: Error installing 'C:\Program Files\Oculus\Support\oculus-runtime\OVRServiceLauncher.exe'. ---> System.ComponentModel.Win32Exception: The system cannot find the path specified
   --- End of inner exception stack trace ---
   at Daybreak.Core.Io.InstallTrustedFile(Nullable`1 transaction, String source, String dest)
   at Daybreak.OVRLibraryService.Packages.PackageOperation.InstallZipPackage(IntPtr transaction, CommonManifest manifest, String sourceDir, String installDir)
[Debug] [6/24/2017 9:13:05 PM] Operation failed.  Rolling back changes.
[Error] [6/24/2017 9:13:06 PM] Exception in PerformBlockInTransaction():
System.Exception: Block returned ErrorInstallingPackageContents.
   at Daybreak.OVRLibraryService.Libraries.LibraryController.<>c__DisplayClass18_0.<PerformBlockInTransactionDeprecated>b__0(IntPtr transaction)
   at Daybreak.Core.TxF.PerformBlockInTransaction(Func`2 block)
   at Daybreak.OVRLibraryService.Libraries.LibraryController.PerformBlockInTransactionDeprecated(Func`2 block)
[Debug] [6/24/2017 9:13:06 PM] Exiting with code 13 (ErrorInstallingPackageContents).

whymoo
Level 2
I have the same exact error I tried fully uninstalling Oculus and now it won't install and has that same exact error.
I've tried uninstalling McAffe, Bonjour, Rolling back windows, deleting everything with oculus. Nothing works.

Zejch
Level 4
Just blindshot: 
Go to Control panel> Administration> Services and enable there Oculus VR Library Service. Dont know if understood you correct.

sotti
Level 4

Zejch said:

Just blindshot: 
Go to Control panel> Administration> Services and enable there Oculus VR Library Service. Dont know if understood you correct.


Not that, this is happening during setup.  So after it fails it rolls back and uninstalls all the components.

sotti
Level 4

whymoo said:

I have the same exact error I tried fully uninstalling Oculus and now it won't install and has that same exact error.
I've tried uninstalling McAffe, Bonjour, Rolling back windows, deleting everything with oculus. Nothing works.


By any chance are you running the fast-ring insider preview build?

whymoo
Level 2
Yes

whymoo
Level 2
But I rolled back the build and it still didn't install. I think that build corrupted my system I can't even open task manager. I'm going to have to do factory reset. I tried repairing windows but from inside windows, but dism /online crashes. I tried running dism from a windows installation flash drive but my HP Omen desktop won't boot from a flash drive for some reason.

sotti
Level 4

whymoo said:

But I rolled back the build and it still didn't install. I think that build corrupted my system I can't even open task manager. I'm going to have to do factory reset. I tried repairing windows but from inside windows, but dism /online crashes. I tried running dism from a windows installation flash drive but my HP Omen desktop won't boot from a flash drive for some reason.


Yeah I had gotten two versions of the insider updates, but couldn't roll back to the latest release.  I really don't want to do a full re-install

whymoo
Level 2
Have you run a "Dism /Online /Cleanup-Image /RestoreHealth"
https://technet.microsoft.com/en-us/library/hh824869.aspx