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Intermittent Black Screen on New Rift

londoncitynight
Honored Guest
Hi all,

Just received my Rift and have set it up to discover that every couple of seconds (sometimes more) the headset screen flashes black intermittently - making it essentially unusable. The Rift is not losing connection to the computer, and I get no error messages. To me it looks like a faulty HDMI cable, so I've removed it from the laptop and the headset and plugged it back in to both ends, but nothing has changed

I've logged a support ticket, but is there anything I can try in the meantime? Other than this very annoying display problem, it seems to be working perfectly from what I can see.
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