02-20-2019 05:45 AM
02-20-2019 11:17 AM
sonnylee2006 said:
When I load up the oculus app a red bar appears at the top of the program and says oculus has detected a problem with your graphics drivers. I clicked on it and it says my graphics card drivers need and update. I went on to nvidia experience to look and see if I had to update my drivers but it says I have got the latest drivers installed (GeForce game ready driver 418.91). Oculus said to reinstall the drivers but I did that at least 3 times now and the same error message pops up in the oculus app saying there is a problem detected with your drivers. Can someone please give me a solution to this problem so I can actually play VR again.
Hey sonnylee2006,
I'm sorry to hear you're having problems with your graphic drivers.
Do you have integrated graphics on your system as well? If so, please
make sure those are updated as well. Are you completely uninstalling
the Nvidia driver through Windows Apps and Features before
reinstalling? There may be left over bits from older drivers if you
don't remove it through Apps and Features. Please create a support
ticket at https://support.oculus.com
if you need more help. Thanks! -Rick
02-20-2019 04:25 PM
OculusSupport said:
sonnylee2006 said:
When I load up the oculus app a red bar appears at the top of the program and says oculus has detected a problem with your graphics drivers. I clicked on it and it says my graphics card drivers need and update. I went on to nvidia experience to look and see if I had to update my drivers but it says I have got the latest drivers installed (GeForce game ready driver 418.91). Oculus said to reinstall the drivers but I did that at least 3 times now and the same error message pops up in the oculus app saying there is a problem detected with your drivers. Can someone please give me a solution to this problem so I can actually play VR again.Hey sonnylee2006,
I'm sorry to hear you're having problems with your graphic drivers.
Do you have integrated graphics on your system as well? If so, please
make sure those are updated as well. Are you completely uninstalling
the Nvidia driver through Windows Apps and Features before
reinstalling? There may be left over bits from older drivers if you
don't remove it through Apps and Features. Please create a support
ticket at https://support.oculus.com
if you need more help. Thanks! -Rick
Can please me what you mean by 'Windows apps and Features' so I can try uninstall the drivers off of that as well as Nvidia experience. I do also have integrated graphics in my pc (Radeon R7 graphics) and when I go onto Device manager and check the drivers it says they are up to date drivers. So I don't know about that. The exact thing it says on the oculus app is in a red bar at the top of the program that says 'Oculus has detected a problem with your graphics drivers. Learn More.' and then when I click learn more it says ' Oculus has detected a problem with the Installation of the drivers for your Nvidia GeForce gtx 1060 6gb. Reinstalling your graphics cards drivers may fix the problem'.
Thanks, please get back to me as soon as possible.
02-20-2019 04:38 PM
02-20-2019 06:13 PM
02-20-2019 10:10 PM
02-21-2019 01:39 AM
02-21-2019 01:40 AM
Just google Display Driver Uninstaller. You will find lots of sites where you can download DDU like this one for example;
sonnylee2006 said:
@TomCgcmfc
could you please tell me how I can do the unistalling of my nvidia drivers on DDU safe mode. Or just tell me what to look up on google.
02-21-2019 02:52 AM
02-21-2019 06:32 AM