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Just bought a game, shows up in library, but Oculus won't allow me to install it

kevingulling
Explorer
6bnkc8dayq4y.pngBought Astrocarts, and it now shows up in my library, but it says "! Unsupported" and won't allow me to install it. Anyone have this happen before? Fix?
4 REPLIES 4

kevingulling
Explorer

Syrellaris
Rising Star
have you submitted a ticket?

cybereality
Grand Champion
If you look on the product description for that game, it says Windows 8.1 or higher is required, and you should have received a pop-up warning you before you purchased (at least on the Oculus app, maybe not on the website). From your image, it looks like you're running Windows 7, so that's likely the issue.
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kevingulling
Explorer
Thanks cyber 🙂