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LOST ALL MY PAID SOFTWARE

talbers2
Level 2

I HAD TO FACTORY RESET MY OCULUS QUEST 2 BECAUSE IT WOULDN'T CONNECT TO MY APP!!!! I WANT ALL MY MONEY BACK OR I WANT MY SOFTWARE!!!!!!!!

1 REPLY 1

FunkyTanuki
Oculus Support
Oculus Support

Hey Talbers,

 

If you already purchased games and apps on your account before a factory reset, you can go to the store and redownload them at no cost. Ownership of games and apps doesn't go away after a factory reset. It can be a bit inconvenient having to download them all again but at least your purchases aren't lost. 

According to all known laws of aviation, there is no way a bee should be able to fly. Its wings are too small to get its fat little body off the ground. The bee, of course, flies anyway because bees don't care what humans think is impossible.